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Pack reference

A pack is a set of models for one part of a business. Each one replaces a category of SaaS, and every hosted workspace includes all of them.

PackModelsDescription
CoreEvent, File, Message, Note, Organization, Person, Product, Project, Task, TeamThe everyday records of a company: people, organizations, teams, projects, tasks, events, notes, messages, files and products. Included in every workspace.
SystemIdentity, Import run, Member, Policy, Share, Tag, WorkspaceThe accounts, permissions, sharing and labels every workspace has. Included in every workspace.
CRMDeal, PipelineSales pipelines and the deals moving through them.
BillingInvoice, Payment, Price, Subscription, Tax ratePrices, subscriptions, invoices, payments and tax rates.
SupportTicketSupport tickets; the conversation is Messages about the ticket and internal notes are Notes.
ContentCollection, DocumentCollections and Documents for a site, docs, a blog, a changelog or a help centre.